Features, Integrations, Roadmap

Your business needs software that powers marketing, sales, payments, communication, and automation. That's what Serenity does for you.

Contacts, Sales Pipelines

Unlimited Contacts

Related Contacts

Companies

Tags/Labels

Prospects

Prospect Scoring

Custom Pipelines

Tasks & To Do Lists

Pipeline Workflow Automation

Email

AI Email Writer

Pre-Written Email Templates

lasts & Newsletters

Tracking

Team Inboxes

Pre-Send Email Validation

Scheduled Emails

Email Workflow Automation

Phone/Texting/Chat

Phone numbers

Calling and Texting

Website Chat

Call Recording

Facebook Messenger

Instagram Direct Messages

WhatsApp Messages

Call, Text, Chat Logs on Each Contact

Billing & Payments

Invoices, Estimates

Online Payments

Subscriptions

Contracts, E-Signatures

PayPal, Stripe, Auth.net

Sales Tax Rates

Invoice Templates

Reminder Workflows

Invoice & Payment Automation

Mobile App POS / Tap to Pay

Scheduling & Forms

Calendars

Email and Text Reminders

Paid Appointments

Automatic Follow Ups

Form & Survey Builder

Forms with Payment Integration

Response Automations

Automation & Workflow

Workflow Builder

Triggers, Steps, and Conditionals

Trigger Links

AI Workflow Builder Assistant

Quickbooks Integration

Zapier Integration

Other Integrations

Social Media Planner

Scheduled Posts

Post Approval Flow

Platforms: Google, FB, IG, LI, X, TicTok, Pinterest, YouTube

IG Stories & YT Shorts

Auto Watermarking

QR Code Tool

Brand Boards

Mobile App Scheduling (In Progress)

Review Management

Automatically Request Reviews

Automatically Respond to Reviews

Send one time campaigns

SMS, Email, and Social

Mobile App

Contacts

Opportunities

Quotes & Invoices

Mobile Payment: Tap to Pay, Cards

Tasks, Calendar

Messaging

Notifications

Social Media Planner (In Progress)



Looking for the latest feature announcements? Follow us on X or check the blog for our latest monthly feature announcement posts.

For a live feed of new features please subscribe to our twitter feed. Releases and Launches are not always noted here, check the blog for the montly round-up of new features.

October 2024

  • 10/9/2024: Started: Folders for organizing products
  • 10/9/2024: Started: Company custom fields and ability to interact with Company in workflows
  • 10/1/2024: Started: Filter-by-typing in the document add-product drop down selection box

September 2024

  • 9/30/2024: Launched: Detailed data about taxes in transaction exports for invoices and estimates.
  • 9/25/2024: Started: Detailed sales tax report expected to launch in October.
  • 9/19/2024: Feature launch: Direct invoice payment immediately after document signing by the primary user. This can eliminate the separate email and invoice experience when sending a Quote document to a client.
  • 9/19/2024: In progress: Select sending SMS number in workflow. If your account has more than one phone number this will let you sent the sending number. Great for tailoring the number to a business location or city!
  • 9/16/2024: In progress: Payment plans in Invoices and Funnel Checkout pages
  • 9/12/2024 In Progress: Ability for clients to submit and receive documents on the client portal. This looks to be great for financial and tax businesses in particular.
Serenity: Direct Integration with Duda Websites
April 18, 2025
Duda provides a powerful and intuitive platform for building modern, dynamic websites. Its drag-and-drop editor, advanced site management features, and extensive library of design elements help agencies and individual website owners deliver engaging online experiences.
Integrating Serenity CRM with ManagerSal for Automatic Lead Capture
March 18, 2025
An integration between ManagerSal and Serenity CRM can simplify this process by automatically capturing incoming leads and keeping everything (from client info to follow-ups) organized.
Opportunity Section Rework: Practical Updates and New Features
March 11, 2025
We’ve made a series of updates to the Opportunity section in Serenity to help you manage leads and clients more efficiently. Below is an overview of what’s changed and why these new features can streamline your workflow.
Book Appointment Action in Workflows
December 5, 2024
The Book Appointment action enables the creation of new appointments based on specified times and in specified calendars
Serenity November 2024 Feature Updates: Smarter Tools for Communication, Payments, and Workflow Mana
December 5, 2024
November brings several new and improved features to Serenity, aimed at enhancing communication, invoicing, and overall efficiency for businesses.
Serenity October 2025 Feature Updates: Enhanced Tools for Multi-Location, CRM, and Marketing Success
November 5, 2024
October brought a powerful suite of new features and improvements to Serenity, crafted to simplify multi-location management, boost CRM functionality, and enhance marketing flexibility. Here’s a look at the new tools and updates now available to support your business:
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Integrations

Zapier

Webhooks

Quickbooks Online

Zoom, Google Meet

Google Calendar

Microsoft Calendar

TikTok Lead Ads

Google Business Profile

Shopify

LinkedIn Lead Ads

Google Analytics

Google Ads

Slack